I am working and I am in my station. Its freezing cold in here. What’s on my station are my native bag from somewhere, my compact, my blue crystal comb, my Starbucks planner, and my dog pen – and no, they cannot save my life from frostbite. I am trying to come up with [...]
A customer replied to a survey sent to him after receiving a call from me. He gave me a dissatisfied survey. I have a zero (0%) percent CSAT or Customer Satisfaction. Get me a Gillete and I’ll start slashing my wrist. He was an asshole, I’m sure he knows that. He wanted something that [...]
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